'I' Negotiate
Practice your negotiation skills with a friend. Think of a situation in which you would need to negotiate and use the steps listed below.Steps in a succesful negotiation:
- State your position using the ‘I’ statements.
- Listen to the other person’s position.
- Find out what the other person wants or needs.
- Restate the person’s position to be sure you understand it.
- Brainstorm win/win solutions.
- Agree on a solution.
- Get an adult to intervene when physical force is involved.
Important negotiation skills:
- Listening
- Careful observation of the other person
- Use of positive body language
- Good verbal communication
- Being clear about your needs